This Privacy Policy describes how Isla Eden ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from islaedennaturals.com (the "Site") or otherwise communicate with us.
1. Personal Information We Collect
a. Information You Provide Directly
When you visit the Site or make a purchase, we may collect the following information:
Name
Billing and shipping address
Email address
Phone number
Payment information (processed securely via third-party payment gateways)
Order history
Any information you voluntarily provide through forms, emails, or messages
b. Information Collected Automatically
We automatically collect certain information about your device, including:
Web browser
IP address
Time zone
Cookies and similar tracking technologies
Pages viewed and interactions with the Site
2. How We Use Your Personal Information
We use your personal information to:
Process and fulfill orders
Communicate with you about your orders
Provide customer support
Improve and optimize our Site
Send marketing or promotional communications (only with your consent)
Detect and prevent fraud or misuse
3. Sharing Your Personal Information
We share your personal information with trusted third parties to help us operate our business, including:
Shopify, our eCommerce platform
Payment processors
Shipping and logistics providers
Marketing and analytics services
We may also disclose your information if required by law or to protect our rights.
4. Cookies
Our Site uses cookies to improve your browsing experience. Cookies help us remember your preferences and understand how visitors interact with our Site. You may disable cookies through your browser settings, but some features may not function properly.
5. Your Rights
Depending on your location, you may have the right to:
Access the personal information we hold about you
Request correction or deletion of your data
Opt out of marketing communications
To exercise these rights, please contact us using the details below.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
8. Contact Us
For questions or concerns about this Privacy Policy, please contact us at:
Email: hello@islaedennaturals.com
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